Problems with Technorati Lately?

Posted August 4th, 2006 by Wendy Piersall

Ever since Technorati rolled out their very pretty redesign, they stopped responding to my pings. Every day I went there, and every day it got worse…

“Updated 1 days ago”
“Updated 2 days ago”
“Updated 3 days ago”
“Updated 4 days ago”… I start pinging them manually…
“Updated 5 days ago”… I comb their Support FAQ’s, thinking perhaps maybe, just maybe, they have ADDED a “Q” to explain why they aren’t indexing my prolific posts for the week.
“Updated 6 days ago”… I’m tempted to write Tech Support
“Updated 7 days ago”… I start pinging them incessantly ………
“Updated 8 days ago”… I cave in and actually fill out the form and send it to Tech Support

I should have done it so much sooner. They got back to me right away - within a couple of hours. They fixed the problem on their end easily and immediately (gotta love them for that!).

Meanwhile I lost out on a week’s worth of traffic from my top referrer. Silly me. I have been learning to speak up a lot more lately (more on this to come). But for now, my lesson learned :: ask for help early and often.

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9 Comments on “Problems with Technorati Lately?”

  1. Blog Bloke Says:

    Hi Wendy. If Technorati spent as much time getting rid of the bugs that it does on design we would all be further ahead. Cheers!

  2. Marti Says:

    I’ve been having the same problem, I filled out a support ticket but haven’t heard back from them. I’m going to have to call them next. There about 7 days behind on mine.

  3. eMom Says:

    Strange you haven’t heard back from them - I literally heard back within hours. I was watching with baited breath this morning, because it said I hadn’t updated in 2 days when I updated last night. But I’m back on track again with my my recent post this a.m. showing up just fine. Good luck!! :)

  4. Robert Says:

    I have only received an automated reply from Technorati. I, like others here, have had the same problem - feed was picked up fine by Technorati, switched to Feedburner and my feed has not been updated since.

    I have submitted requests four different times, and no one at Technorati has responded.

  5. eMom Says:

    That’s strange on the FeedBurner thing Robert. I have used FeedBurner since I launched my blog (they are a Chicago company so I’m always tootin’ their horn). Did you try heading over to the FeedBurner forums and doing a search on Technorati? The FB staff monitors those boards 7 days a week and they are so darn helpful. :)

  6. Isulong SEOPh » Technorati Problems Says:

    […] However, a post at Emomsathome ( seems to show that it only takes hours after emailing tech support for Technorati to respond and fix the problem. Replies to the post however contain the frustrations of other Technorati users who have contacted the website regarding this issue and have not been resplied to yet. […]

  7. Wholesomedick Says:

    My LiveJournal hasn’t been updated on technorati in 318 days now. :)

    They never responded to my support tickets. :(

  8. eMom Says:

    Methinks it might have something to do with your blog name, Mr WD. :)

  9. eMoms at Home » Blog Archive » BlogBloke, You’ve Been BlogTipped! Says:

    […] I can totally testify to the fact that this blogger is all about interaction - if you link to or comment on his blog, he actually has a process in place to stay on top of these relationships and give back. Even when I was just a blip on the blogosphere. I wish I could say I’m as good about that!! […]